Please note that once a new regular version will be released – you will be able to update to it. Mac: open /Users//Library/"Application Support"/ViberPC > find VoiceEngine.log file Open the app and double check that the problem you experienced still occurs on this version If the issue still occurs, click Open Logs Folder button in Viber header > scroll down to find VoiceEngine.log file Email this file to with the subject: : Log file for case 454463300Īlternatively, you can use the following paths according your system to open the folder containing logs: If you are unable to download the version by clicking on the link, please copy and paste the link into your browser. Please follow these instructions to download & Install the debug version of Viber form here: Next, if you have Viber installed on your smartphone, click Yes. Viber, or Rakuten Viber, is a cross-platform voice over IP (VoIP) and instant messaging (IM) software application owned by Japanese multinational company Rakuten, provided as freeware for the Google Android, iOS, Microsoft Windows, Apple macOS and Linux platforms. This version tracks and logs Viber’s activity so that we can analyze these logs to identify why the problem you’re experiencing is occurring. To start using Viber on your PC or laptop: Download and install Viber from their website. To do so we need you to install a debug version of Viber on both mobile and DT devices. We want to investigate this issue further. Thank you for reporting your issue to us. From expats who need a local phone number that connects them back home, to global business owners who want overseas clients to feel they are located nearby, this new feature gives them a local presence no matter where they are.I logged this with Viber and after weeks, got this response! Viber CEO, Djamel Agaoua, said: “We are excited to offer people new ways to be closer and more relevant to what matters and is important to them. It is available both for iOS and Android versions of the Viber mobile app. Viber Local Number is available globally, first offering the option to own local phone numbers in the UK, US, and Canada with more countries expected to be added in the near future. Expats and travellers can leave a local phone number to their contacts to be reachable at no cost while they are away. Frequent travellers can give a local number out in their current destination to make reservations, book tours, or other travel expenses. The company said that international entrepreneurs can provide their clients with a local business number and be contacted freely no matter where they may be in the world. Viber, the messaging platform, has launched a new feature enabling users to own a local phone number, so anyone outside of the Viber platform can call or send SMS messages to this number at local rates with no roaming costs for the user receiver wherever they are located.
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